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Forrester Logo

May 2007 - Forrester Research Report: Customer Centricity Takes Merchandising Into New Territory

Smart retailers are now shifting toward consumer-centric merchandising to drive merchandising decisions from market segmentation insights.

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April 2007 - Agile Logistics, Transforming Supply Chains through Agility

Dow Jones and UPS asked people to submit their business challenges. They specifically asked "What complex issue is critical to your success?" One of the challenges mentioned was Agile Logistics. Marshall Fisher, UPS professor in the Operations and Information Management department at the Wharton School of the University of Pennsylvania, co-director of the Fishman Davidson Center for Service and Operations Management, and co-founder of 4R Systems addresses this issue in the video link below.
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December 16, 2004 - How Star Retailers Turn Fast (original article ran Wed 11/10/2004)

Any woman who regularly shops specialty retailers like Gap, Abercrombie & Fitch, H&M or PacSun can tell you that clothes, just like first-run movies, don't have the shelf life they used to. Partly inspired by the example of H&M and Zara, which are known for their ability to ship new styles to stores in only three weeks, American retailers are turning inventory more frequently each season... "The trick is providing the right degree of the right product at the right time in the right place - and to do that plus turn fast, that's hard," said Marshall Fisher. The stores he's seen succeed at it have three things going for them: accurate forecasts, optimized inventory levels, and supply chain speed or flexibility..."
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July 2006 - Retailers as 'Stock' Investors

Finding a balance between the cost of inventory and lost sales is key.

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May 2006 - The Art of Analytics

Crate and Barrel balances store-level SKUs with company profits.

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November 2005 - The Intelligent Supply Chain

Using business intelligence tools, retailers are reducing inventory levels and improving inventory turns. Better forecasting, demand evaluation and data handling all are contributing to improvements that help retailers reduce inventory by large percentages.

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October 2005 - Data Determination: How to find and choose the right information to accurately drive price optimization

Price optimization is a complex problem. On the one hand, historical sales and price data are easily available (although massive and tough to navigate) and provide one source to analyze pricing information. Alternatively, consumer data can be collected within a product category to drive pricing optimization which is more expensive to obtain. What data should be used to analyze price? Is there a tried and true method? 4R's CEO Jiri Nechleba discusses how by tapping historical sales and price data, pricing changes and resulting sales can be examined to see how purchasing shifted.

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Chain Store Age Logo

May 2005 - Rebel With A Cause (Cover Story)

Crate and Barrel is a very specialized retailer with some rather unique IT needs. And even Ed Rennemann (CIO, VP MIS) isn't above choosing an off-the-shelf solution where it makes the most sense. And example of that is Crate & Barrel's ongoing work with with 4R Systems to sharpen its inventory management. The Cover Story provides background on Ed's years with Crate and Barrel and discusses his philosophy on off-the-shelf solutions vs. do-it-yourself IT solutions.

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June 6, 2005 - Crate and Barrel Maximizes Supply Chain Efficiencies

Retailers today have great opportunities available to optimize profitability throughout their products’ lifecycle. More than just forecasting better, they need to be able to use forecasts better. It requires overlaying cost data with forecasts to develop micro-P&L at the store/SKU level. Home furnishings retailer Crate and Barrel may not be the oldest company, having first opened its doors in 1962 as a family business, but it is well-schooled in responding to sales trends. Recently, the retailer selected 4R Systems, Inc., a leading provider of software tools, analytical models and information services, to help significantly increase profits by optimizing inventory and related supply chain decisions.
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WWD Wednesday Logo

December 16, 2004 - How Star Retailers Turn Fast (original article ran Wed 11/10/2004)

Any woman who regularly shops specialty retailers like Gap, Abercrombie & Fitch, H&M or PacSun can tell you that clothes, just like first-run movies, don't have the shelf life they used to. Partly inspired by the example of H&M and Zara, which are known for their ability to ship new styles to stores in only three weeks, American retailers are turning inventory more frequently each season... "The trick is providing the right degree of the right product at the right time in the right place - and to do that plus turn fast, that's hard," said Marshall Fisher. The stores he's seen succeed at it have three things going for them: accurate forecasts, optimized inventory levels, and supply chain speed or flexibility..."
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Exec Tech CIO/IT Awards

June 2004 - Beacons of Progress: Executive Technology's 2004 CIO/IT Leadership & Innovation Awards

Jeffrey Steinhorn, Senior VP and CIO at Linens 'n Things, was chosen as one of Executive Technology's 2004 CIO/IT Leadership & Innovation Award recipients. These awards shine a spotlight on the foremost CIO's and senior technology executives in the retail industry today.

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March 2004 - The Complete Guide to Merchandising 2004

In this feature article, RIS News identifies eight key merchandising tactics and technologies that add to the bottom line.
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February/March 2004 - 4R Chairman and Co-Founder, Marshall Fisher, Chosen as 2004 "Pro to Know"

Supply & Demand Chain Executive Magazine, which provides complete knowledge and information on end-to-end supply and demand chain solutions, this week announced the third-annual listing of top supply and demand chain professionals in its February/March 2004 issue. 4R's Marshall Fisher was chosen as a "Pro to Know" in the Practitioner category.
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Top of the Net Logo

February 9, 2004 - Mothers Work Gets Size Allocation Down to a Science

They say, "A mother's work is never done," and for aptly named retailer Mothers Work, the task of streamlining store replenishment and supply chain operations is ongoing as well. Accurately allocating styles at the appropriate size continues to be a critical task for many retailers. By applying advanced analytics to historical sales and inventory data, 4R will work with Mothers Work to establish a baseline to optimize the effectiveness of current size allocation practices.
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January 12, 2004 - Holiday Rush Pushes Retailers to Spend

National Retail Federation to showcase aisles of wares to improve operations.
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October 24, 2003 - The Price is Right, or Is It? Determining the Impact of Price on Sales

NRF SmartBrief featured article: Retailers often don't take advantage of benefits of price testing
One Wharton professor says retailers are so "action oriented" that they don't spend the time to research price elasticity and how consumers' buying habits change with price. A price optimization test at Zany Brainy found that purchases of a certain walkie-talkie went up as the price increased. The researchers said sometimes consumers equate price with quality for a product they are not familiar with; wine purchasing follows this trend.
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1to1 Logo

May/June 2003 - Merchandise Optimization: Giving Customers What They Want

This article discusses how retailers no longer have to rely on instinct to make pricing and product decisions and how new approaches will allow merchandisers to accurately forecast inventory needs for upcoming seasons based on customer buying histories and preferences.

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Apparel Logo

April 2003 - Merchandising, Planning, Allocation: New Recipes for Success

The article discusses how increasingly, retailers are turning to software solutions to marry the "science" of data crunching and analysis with the "art" of merchandising. In doing so, they are removing some guesswork from traditional planning processes. American Pacific's Gary Gleckner discusses how there's another area that's ripe for optimization, and that is the relationships that retailers have with their supply partners.
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Chain Store Age Logo

February 2003 - Intelligent Replenishment - Linens 'n Things evaluates SKU-level sweet spot weekly

Thanks to a mathematically based software solution piloted in 2002, Jeff Steinhorn, Linens 'n Things senior VP and CIO, predicts the company will save millions of dollars in 2003 because of improved forecasting on SKU-level inventory replenishment.

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Retail Systems Logo

December 2002 – Wharton Professor Explains Retail Product Management

Retail Systems Alert recently spoke with Dr. Marshall Fisher, UPS professor of operations and information management at the University of Pennsylvania's Wharton School.
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Stores Logo

November 2002 - Linens 'n Things Protects Inventory Investment with Supply Planning Suite

Application helps retailer manage and replenish store-level stock to meet customer demand and eliminate out-of-stocks.

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November 2002 - Linens 'n Things Optimizes Inventory Management Procedures

The 380-unit, 27,000 SKU home goods retailer streamlines fulfillment processes.
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Retail systems Logo

November 2002 - Linens 'n Things Enhances Decision Support

In order to decrease lost sales due to –out-of-stocks and maintain or reduce inventory investment, Linens 'n Things, Inc. sought a solution that could optimize inventory levels through improvement of forecasting and replenishment processes.
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Internet Week Logo

September 24, 2002 — Retailer Keeping Inventory House In Order

Linens 'n Things CIO Jeff Steinhorn discusses his company's decision to deploy 4R's Supply Planning Product Suite across its 360-plus stores enabling them to better manage the supply and demand for their large mix of products.
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August 2002 — Supporting Cast: From Packaging to Pillow Inserts, These Suppliers Have What the Trade Needs to Succeed

4R is highlighted in the August issue of LDB Interior Textiles magazine, an authority on the home fashions industry. The feature can be found in the Supply Side section of the publication and touches on the value of implementing 4R's products for retailers, as well as manufacturers such as American Pacific.

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June 28 - July 4, 2002 — 4R Assisting Big Firms with Supply Tracking

4R Systems is profiled in this Philadelphia Business Journal article. The article discusses how and why the company was founded, current clients and the work that is being done, and includes interviews with 4R CEO Jeff Singer and American Pacific Director of IS Gary Gleckner.

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Forrester Research Logo

June 2002 — Forrester Research Report: Boost Margins With Merchandise Optimization

With new merchandise optimization technology, retailers will be able to integrate and automate planning, allocation, and pricing processes, resulting in higher gross margins and more efficient operations.

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Top of the Net Logo

June 2002 — Uncertainty Anchored Optimization — Retail's New Planning Model

This article, written by Jeffrey Singer, President and CEO of 4R Systems for Retail Systems.com, discusses the demand for better approaches to managing the supply chains of short lifecycle products and how a number of forward-thinking retailers are embracing Uncertainty Anchored Optimization.

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Phila. Bus. Journal Logo

March 19, 2002 — 4R Systems Gets $3M

Wayne-based 4R Systems Inc., a developer of supply-chain management software for products with short life cycles, said it has received a $3 million, second-round venture funding from TH Lee Putnam Ventures and TSG Equity Partners.

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WWD Wednesday Logo

January 14, 2002 — Retailing in 2002: Extreme Measures A Must for Recovery

4R's Co-founder, Ananth Raman and CEO, Jeff Singer discuss the importance of converting retailer's data into information useful for making decisions on inventory, and the value of applying math and analytics to the buying process which amounts to huge savings.

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Inc Logo

August 2000 — With Billions of Bytes of Customer Data, How Can Retailers Be "Starved for Information"?

It seems that both traditional bricks-and-mortar retailers and online "e-tailers" are drowning in a sea of customer information. The question is, with all this sophisticated technology on hand, why have department store markdowns over the last 20 years grown from 8% to a whopping 33% of sales? Inc. discusses this question and the concept of rocket science retailing with 4R Co-founder Marshall Fisher.

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